Training & Support
Empowering Your Team, One Click at a Time
Technology works best when your people know how to use it effectively. Many businesses skip training and support, leading to user errors, security gaps, and underutilized systems. Zipido offers training and support programs designed to boost team confidence, cut response time, and elevate tech adoption.
We Offer Effective IT Training and Ongoing Support?
Assuming employees will "figure it out" often leads to security incidents or wasted time. Zipido builds structured learning paths and offers tailored support plans to keep your people tech-literate and your systems running smoothly. No one avoids empowerment—because it multiplies results. But untrained users are often the root of systemic issues.
- Role-Specific IT Training
- Cybersecurity Awareness Workshops
- Custom Support Plans
- Live Help and Scheduled Check-ins
Deliver department-specific training for daily tools and IT systems. Run live or virtual workshops on phishing, data handling, and software use. Offer tiered support plans with service-level agreements, priority routing, and real-time chat or remote control. Conduct regular reviews to optimize response cycles.
Frequently Asked Questions
What Topics Do You Train Teams On?
Our training covers Microsoft 365, Google Workspace, cybersecurity basics, remote tools, device management, and any custom enterprise platform.
Is Training In-Person or Remote?
We offer both formats—virtual sessions for flexibility or on-site workshops for interactive, hands-on learning.
Can We Customize the Support Plan?
Absolutely. Our support plans are modular—tailored by user roles, departments, and the complexity of your IT environment.
