Creativity and extensive research go hand in hand when it comes to making an expert decision in using problem solving techniques. As a leader or a head in the team, it is up to them to make the final call and creativity will guide them to think out of the box and create fitting solutions. These creative solutions can be used to solve difficult situations by thinking from a brand new perspective, improve or improvise on the process involved to create the change and pass on that creative inspiration to the team members as well.